Update Ltd Privacy Policy

Last updated: August 25, 2026

Update Ltd respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and share it, and the choices available to you when you visit our website, create an account, request information, or place an order.

Information We Collect

Depending on how you interact with Update Ltd, we may collect the following types of information:

  • Contact information: Your name, company name, billing and shipping addresses, telephone number, and email address.
  • Account information: Your username, account preferences, order history, and other information associated with your website account.
  • Order and transaction information: Products purchased, pricing, shipping details, purchase order information, and payment status.
  • Payment information: Billing information and payment details provided when you make a purchase. Payment-card transactions may be processed by third-party payment providers.
  • Website and device information: Your IP address, browser type, device information, pages viewed, referring website, and activity on our website.
  • Communications: Information you provide when contacting us by telephone, email, website form, or another method.

How We Use Your Information

Update Ltd may use personal information to:

  • Process, fulfill, ship, and manage orders;
  • Provide quotes, product information, and customer support;
  • Create and maintain customer accounts;
  • Process payments and help prevent fraudulent transactions;
  • Communicate about orders, account activity, products, services, or policy changes;
  • Improve our website, products, customer service, and business operations;
  • Send promotional emails when permitted by law;
  • Maintain the security and functionality of our website; and
  • Meet legal, tax, accounting, and regulatory requirements.

Cookies and Website Analytics

Our website may use cookies and similar technologies to operate website features, remember preferences, understand how visitors use the website, measure website performance, and support marketing activities.

You can adjust your browser settings to block or delete cookies. However, disabling certain cookies may affect the operation of the website or prevent some features from working properly.

How We Share Information

We may share personal information with companies that help us operate our business, including:

  • Payment processors and financial institutions;
  • Website hosting, ecommerce, analytics, and technology providers;
  • Shipping carriers, manufacturers, suppliers, and fulfillment partners;
  • Email and marketing service providers;
  • Professional advisers, including accountants, auditors, attorneys, and insurance providers; and
  • Government authorities or other parties when disclosure is required by law or reasonably necessary to protect our rights, customers, employees, or business.

We may also disclose information as part of a merger, acquisition, financing, sale of assets, or similar business transaction.

Update Ltd does not sell personal information for monetary compensation.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business and transaction records, resolve disputes, enforce agreements, and satisfy legal, accounting, tax, and regulatory obligations.

Your Choices and Privacy Rights

You may contact us to request access to, correction of, or deletion of certain personal information. Depending on where you live and subject to applicable exceptions, you may have additional rights regarding the collection and use of your personal information.

We may need to verify your identity before completing a privacy request. We may also retain information when required or permitted by law, including records relating to completed transactions, warranties, taxes, fraud prevention, or legal obligations.

To stop receiving promotional emails, use the Unsubscribe link included in the email. You may still receive non-promotional communications concerning orders, account activity, customer-service requests, or other business matters.

Children’s Privacy

Our website and products are intended for businesses and are not directed to children under the age of 13. We do not knowingly collect personal information online from children under 13.

Third-Party Websites

Our website may contain links to websites operated by manufacturers, service providers, or other third parties. Update Ltd is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements. The revised policy will be posted on this page with an updated “Last updated” date.

Contact Update Ltd

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us:

Update Ltd
134 Peavey Circle
Chaska, MN 55318

Telephone: 1-800-229-0009
Email: sales@updateltd.com
Contact form: Contact Update Ltd

Our website requires cookies to enhance your online browsing experience. For example, these cookies allow you to save products in your shopping cart, even when you’re not logged into your account. These cookies are crucial for ensuring the website functions correctly. Privacy Policy.